We examine a recent study that shows that a system can produce more, look better and hit its targets—while becoming no more effective at fulfilling its actual purpose. What does that mean for businesses who rely on convincing us to use them?
Behaviour makes more sense when you stop looking only at the individual and start looking at the system they're operating inside.
Getting more knowledge or being trained in new skills does not automatically lead to better systems and deliveries. This blog explores why.
With regular warnings about AI Armageddon hitting the news almost daily at the moment it's time to bring back an old IT acronym: GIGO. AI is not inherently a malcontent. It will down to humans on how AI is utilised. I explain my own thoughts on it.